Observe the Entire Phone Repair Process

A Transparent Repair Process with No Smoke & Mirrors

iPhoneIntact places the highest value on respecting and protecting the privacy of our customers. Our screen replacement process requires NO - none, zero - user access to your device beyond the initial lock screen/passcode screen, as touchscreen functionality can be verified there without unlocking the device. We do not have access to, nor need access to, ANY of your personal login info/encrypted data/settings/accounts to perform a successful hardware replacement.

And if the FBI couldn't access a locked iOS device, you can safely bet iPhoneIntact is not up to the task. But if privacy is an extra sensitive issue for you, no problem - there is a simple solution. Prior to your repair, we recommend making a private backup of your device either via iTunes on your personal computer or via iCloud, and then erase your device, wiping the disk completely before the repair. Once the device is returned to you after the repair, you can securely restore all settings and data from your backup at your convenience.